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If I have a problem with my order, who do I contact?

If you have any concerns regarding your use of the Site, please email us at [email protected]. We are also available by Phone:  Monday through Friday 9 am - 5 pm EST  Toll free: 1-888-773-9869   For International 1-617-666-7826. When you speak to a repres

What will appear on my credit card statement?

If you pay with a credit or debit card, you will not see our website name on your statement. We value discretion. You will see CNVCOM LLC instead. If you have any concerns about an order or a refund, please email us at [email protected]!

What kind of emails should I expect to receive from you?

Email Preferences. By placing an order, you will be automatically subscribed to our newsletter program. If you would like to opt out of our newsletters and/or promotional communications, you may do so on any email you receive or email us to be remove

I signed up, so why am I not receiving emails from the Site in my personal inbox?

First, make sure your email address is correct in your account profile. Next, Emails from us may be going to your spam collection. Please add [email protected] to your email address book.